Wholesaler Policy
TERMS & CONDITIONS: ALL CLAIMS MUST BE MADE WITHIN 24 HRS OF RECEIPT. IN AN EVENT OF LOSS, BREAKAGE, OR DAMAGE, PLEASE NOTIFY CARRIER. NO RETURNS WILL BE ACCEPTED WITHOUT RMA#. THE SHIPMENT WAS DULY INSPECTED & TRIPLE CHECKED.GOODS LISTED ON THE INVOICE REMAIN PROPERTY OF Maxaroma.com UNTIL PAID IN FULL. BY ACCEPTING DELIVERY OF YOUR INVOICE, BUYERS ACCEPT MaxAroma.com T&C.
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By using MaxAromas drop ship service you will be able to buy our products at a wholesale price and we will ship the items to your customer with your name as the sender. In order to use your company's as the sender, please email james@maxaroma.com to set up the account and confirm your information. If we do not receive this email we may ship your packages using MaxAroma.com as the sender.
This is the best option for you if you don't want to put down a large investment. By using this service, you don't need to pay for the warehousing of products and you don't need to worry about packing and shipping the items. There is no risk of wrong investment since you will only buy the item that you've sold. We will take care of the warehousing and shipping so you would use your time providing your customers with great customer service.
First, you need to register on our website as a wholesaler.
If you get approved as a wholesaler you can use our drop ship services by buying a minimum of $300 store credit.
At this point you can login to your account and start adding stuff to your bag. At the checkout you will be able to provide your billing information and your customer’s shipping information. After the order is placed we will ship the package and provide you with a tracking number. You are responsible for sending the tracking number to your customer.
You will need to buy a minimum of $300 store credit at first. This does not mean that each order needs to be $300. You can use your store credit over time.
The shipping charge for each order is $5.50 for standard shipping and $7.00 for the Expedited shipping. We add $1.5 for each additional item.
A: All the orders are usually processed within one business day.
A: You have 30 days to return the products in its original packaging. After receiving the product and investigating its originality we will accept the return and add the funds to your dropshipper account as store credit.Restocking fees may apply depending on the condition of the item.
Our restocking fee is 20% .
A: Maxaroma is not responsible for the shipping charges on the return items. Depending on your stores policy you or your customer are responsible for shipping charges on returns.
A: MaxAroma will not be responsible for defective items. It is a risk that you will be taking as a business owner, However, if your customer receives a wrong item from our warehouse we will pay for the shipping on the return of the item and we will ship them a replacement.
A: Our website has a live stock. Our quantity gets updated every hour. It is your responsibility to sync your quantity with ours in order to prevent any back orders.
If your questions were not answer here please feel free to email us at CustomerCare@maxaroma.com.
This is the best option for you if you dont want to put down a large investment. By using this service, you dont need to pay for the warehousing of products and you dont need to worry about packing and shipping the items. There is no risk of wrong investment since you will only buy the item that youve sold. We will take care of the warehousing and shipping so you would use your time providing your customers with great customer service.
First you need to register on our website as a wholesaler.
The shipping charge for each order is $4.5 for standard shipping and $6.5 for the Expedited shipping. We add $1.5 for each additional item.
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