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Privacy Policy

Here at MaxAroma.com, we highly value and respect the privacy of our users, and understand the significance of conserving the privacy of all personal information provided to us. The MaxAroma.com Privacy Policy is in affiliation with the websites Terms and Conditions, which we take seriously. The personal information collected on MaxAroma.com is solely for the purpose of order processing, customization of a users shopping experience, and to pass along special offers and discounts to our members.

  • Users of MaxAroma.com are required to provide us with the following information: If the person purchasing the item is also the recipient, we will need:
  • Customer First and Last name
  • Customer Mailing Address
  • Customer Telephone Number
  • Customer E-Mail (For confirmation purposes)
  • Customer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
  • Any related promotional/discount
  • If the person purchasing the item differs from the recipient, we will need:
  • Payer First and Last name
  • Payer E-Mail (For confirmation purposes)
  • Payer Billing Information (Credit Card Number, Expiration Date, and Billing Address)
  • Any related promotional/discount
  • Along with:
  • Recipient First and Last name
  • Recipient Mailing Address
  • Membership information for promotions and mailings may be provided voluntarily:
  • Member First and Last name
  • Member Mailing Address
  • Member E-Mail
  • Member Birthday
  • Member Gender

What are your rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. Annually, you also have the right to request written documentation on the personal information we have regarding you on our account files. To request this document please write in to MaxAroma Customer Service. You can withdraw your consent to us using the data for marketing purposes at any time (i.e., sending catalogues, Newsletters or offers). You can contact us either in writing to MaxAroma Customer Service, 4709 30th street suite 602, LIC, NY,11101 or Email to: Customerservice@maxaroma.comAttn: Privacy Policy

Who has access to the data?

We do not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Any data that is forwarded to third parties is used to meet MaxAromas commitments to you. MaxAroma may also supply your personal data to organizations such as credit reference or debt collection agencies for the purposes of credit checks, identity checks, monitoring credit rating and debt collection. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud. Also, if MaxAroma undergoes a merger, corporate reorganization, or all or part of our assets are sold or acquired by another party, your personal data may be shared. If you do not want us to share your personal data in these manners, please do not provide it to us.

Membership information is applied exclusively for the purpose of order processing, special offerings, and discounts. Member information provided to us is used only by us, and MaxAroma.com guarantees the privacy and exclusivity of such information. Members and customers are not obliged to sign up for promotions, and may choose to opt-out of the MaxAroma.com mailing list at their digression. At MaxAroma.com, we do not collect or keep any payment information provided to us if the order is cancelled or left incomplete, nor do we collect or keep payment information from previous purchases.

MaxAroma.com members are provided with the option to receive a notification upon any change to our Privacy Policies and/or general Terms and Conditions. A link to our Privacy Policies and general MaxAroma.com Terms and Conditions will be e-mailed to gift-recipients. An option to opt-out of our mailing list will also be provided to gift-recipients.

Although MaxAroma.com does not dispense any customer or member personal/payment information to any third parties, a successor of our company is not acknowledged as a third party. In the case of an alliance, association, sale, or change of possession in partially or entirety of MaxAroma.com’s business, one of the features that will be relegated is the information collected from members and customers. In the event of such a mergers, sale, or change of possession, the Terms and Conditions of these Privacy Policies will remain intact and absolute. In which case, customers and members will continue to have the right to opt-out the mailing list or sharing personal information.

Any information provided to MaxAroma.com may be revealed if we believe: (a) unveiling to be in compliance with any law, arrangement, or government appeal, or to fulfill a judicial case, (b) disclosure is required or applicable to the operation of this website, (c) the assurance of interest or possessions of MaxAroma.com, its users, providers, sponsors, licensors, and merchants is necessary.

How do we protect your data?

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures in line with technological progress and developments. At MaxAroma we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in line with the PCI DSS requirements. When you pay by card we reserve the right to carry out an identity check.

What data do we collect?

This policy applies only to information collected on the Sites. We collect two types of information from visitors to the Sites: (1) Personal data and (2) Non-personal data. Personal Data is information that identifies you personally, such as your name, address, telephone number, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Sites, visit our Sites, or complete a purchase. Non-personal data can be technical in nature. It does not identify you personally. Examples of non-personal data include the following: Cookie Cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. MaxAroma uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics and Core metrics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24months. Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. We do not respond to any do-not-track signals. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features. Web Beacons (also known as "clear gifs," "web bugs" or "pixel tags") -- "Web Beacons" are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages. Demographic Information -- "Demographic Information" may be your gender, age, zip code, geolocation data and interests, which you voluntarily provide to us on and through the Sites. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Sites meet your needs. Please note that we also consider aggregated information, which is not personally identifiable, to be non-personal data. The above list provides an example of the non-personal data that is collected via the Sites. More information please Click Here

Copyright

MaxAroma LLC. All rights reserved. All materials contained within this website are protected by copyright belonging to MaxAroma LLC.

For any questions or comments in reference to the MaxAroma.com Privacy Policy Terms and Conditions, or the composed terms and proceedings of our website, please contact us by either sending an e-mail to: Info@maxaroma.com, or calling 844-55Aroma(27662) 10 am to 6 pm EST during business hours. If you would like to contact us by mail, please send a letter to Customerservice@maxaroma.comAttn: Privacy Policy

The letter must include your first and last name, mailing address, e-mail address (if applicable), and telephone number (if applicable).

THIS ONLINE PRIVACY POLICY WAS CREATED ON (5/2009), AND LAST UPDATED ON (5/2017)

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